Shipping policy
Shipping
I plan on shipping 2-3x/week. It is a 2 mile roundtrip walk to the post office for me. NBD but that limits shipping days. If I have the time, I will absolutely ship more often if needed.
USPS Troubleshooting
If for any reason your package stops moving via tracking, 1) Set text and email update alerts 2) Alert me, so that I can do the same; Generally this gets things moving. Be-it superstition or coincidence, it seems to work 95% of the time. I have done thousands of online orders in the past and have rarely had the USPS completely fail me.
Due to the nature of the USPS, I ask that you allow at least 30 days for them to ship things to you before assuming the package is completely lost.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have bought any of those things from me because if you have, something has gone wrong.